Talk about one of the most professional and knowledgeable staff I have ever met. (Justin and Kelley - amazing job)
From the moment I walked in to the most perfect display of RBTL (I had nothing to add), to making me feel right at home and part of the Borders team.
I'm definitely not an expert on book signing events, but I do know quality and great management when I see it. No wonder this store is so successful! (They had the highest revenues of all Borders stores on Black Friday)
I highly recommend if you're ever in the Palm Springs area, stop by and say "hi" to the Border folks, and buy a book or three.
They'll appreciate you as much as you'll appreciate them!
Congrads on your successful book signing. It's so nice to hear such positive comments about a retailer - especially at this time of year. Good of you to pass that on through your blog. I love Borders and can't remember a time that I didn't receive an offer of help with a friendly smile to go with it. They must send their employees to "charm school" - it's like the Nordstroms of book stores.
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